To us, crisis communications and issues management involve more than just damage control. We bring to every project an ability to quickly analyze, manage and defuse controversial issues to help you regain control. We can also help you develop protocols and tools to prepare for potentially sensitive issues or crises – before they hit.
OEB Enterprise will help you develop a comprehensive issues management strategy to guide you through and prepare for potential crisis or deal with it effectively when it happens.
Services:
- Strategic planning
- Rapid response support
- Situational analysis
- Stakeholder management
- Crisis simulations and testing
- Issue forecasting and protocols
- War Room set-up
- Media training
Tips for effective Crisis/Issues Management:
- Have a response team in place, and a system to bring them together quickly
- Differentiate between fact, rumour and speculation
- Act quickly, but not hastily; take time to assess options
- Establish clear objectives - immediate and long-term
- Remain calm and rational no matter what the circumstance
